Everyone has an innate need to be "heard", and Effective Listening constitutes many different skills that will have a person feel heard and that you truly "get" them. In a study conducted by Adler and Proctor in 2001, they found that adults spend an average of 70% of their time engaged in some sort of communication, of this an average of 45% is spent listening compared to 30% speaking, 16% reading, and 9% writing.
In my work as a psychotherapist, I spend a BIG chunk of my day actively listening to clients, to their stories, but also to the emotional nuances of their voice, the silences etc. It is a skill that I have built a lot of muscle on over the years, but a skill that is a continuous work in progress!
Active Listenings as a skill is imperative to your every day dealing within your relationships - whether they be romantic partners, family members, friends, clients, students, customers, etc. It is a skill that most of us can improve on...
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